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Our comprehensive EAPs offer genuine flexibility and can be tailored to meet the precise needs of your organisation and your employees.
The principal service components offer employees:
- Unlimited access to confidential, independent support on a 24/7 basis
- Practical and emotional support on a wide range of work, personal and family issues
- Access for themselves plus their family members, partners and ‘significant others’
- In House Experienced and qualified staff including accredited counselors, legal, financial and well-being experts
- Short-term, face-to-face or structured telephone counselling for individuals and couples
- An extensive Work-Life information service providing practical, preventative information, fact sheets and information packs
From the very start, each organisation is assigned a dedicated Account Manager who works in partnership to:
- Plan a comprehensive and relevant service launch
- Provide appropriate launch materials
- Deliver employee presentations
- Run specialist manager workshops
- Undertake regular review meetings with key stakeholders
- Present comprehensive management information reports and benchmarking data
- Proactively organise, and provide materials for, ongoing service promotions
- Organise immediate support in the event of a critical/traumatic incident
- Liaise with internal departments, such as Human Resources and Occupational Health, to provide a holistic employee support service
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